Casinia Privacy Policy
Your data is safe with us. Here we explain clearly what we hold about you, why, when we share it and how you can control it. This page applies to everyone who uses https://casinia-me.games in United Arab Emirates during 2026.
Scope of this policy
This policy applies to the casinia-me.games website and to every service we provide under the Casinia name, whether you access it from a computer or a mobile. By using the website or creating an account, you confirm that you have read it. Use is restricted to those aged 18 or over, or the legal age of majority in United Arab Emirates if it is higher.
We may update this text from time to time. The version published here is always the one in force, and if anything significant changes, we will let you know in your account or on the website.
The data we collect
We only ask for what we need to run and protect your account. Some data you provide yourself, and some reaches us automatically while you browse.
| Type of data | Examples | Reason for use |
|---|---|---|
| Account data | Name, date of birth, email, phone number | Opening the account and verifying age and identity |
| Verification data | Photo of an official document, proof of address | Meeting legal requirements and preventing fraud |
| Transaction data | Deposit and withdrawal history and payment method | Processing transactions and reviewing them when needed |
| Technical data | IP address, device and browser type, language | Session security and performance improvement |
| Support correspondence | Chat messages and emails | Resolving issues and improving our service |
How we use your data
- Creating and managing your account and confirming that you are an adult.
- Processing deposits and withdrawals and matching them to the account holder.
- Detecting suspicious activity and preventing duplicate accounts.
- Responding to your enquiries through our support team.
- Sending service notifications, as well as promotional messages if you have agreed to them.
- Meeting our legal obligations in United Arab Emirates.
We do not sell your personal data to anyone.
When we share information
We share only the minimum, and only with specific parties: payment service providers who process your transactions, identity verification providers, technical hosting and security partners, and official authorities when the law requires us to. Each party is bound by contractual obligations to protect the data and use it only for the stated purpose.
Cookies
We use cookies to log you in, save your preferences and measure page performance. Some are essential for the website to work and cannot be switched off, while others are optional. You can delete or block them in your browser settings, but you may lose some functions, such as staying logged in.
Data protection and retention
We use encryption when data is transmitted, limited access permissions for our staff, and continuous monitoring of our systems. Even so, no system is completely secure, so we recommend choosing a strong, unique password and not sharing it with anyone.
We keep data for as long as your account is active, and afterwards for the period required by the regulations in force in United Arab Emirates once it is closed. After that we delete it or anonymise it.
Your rights
- Request a copy of the personal data we hold about you.
- Correct any inaccurate information.
- Request deletion of your data where no legal obligation prevents it.
- Object to marketing messages or withdraw your consent at any time.
- Submit a complaint to the competent data protection authority in United Arab Emirates.
To exercise any of these rights, contact our support team via live chat on casinia-me.games. We may ask for proof of your identity before acting, to protect your account.
Responsible gaming
The service is for those aged 18 or over. If you feel gaming is starting to affect you, use the deposit limit or time-out tools in your account, or contact support.
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Join nowPrivacy FAQs
Do you sell my data to other parties?
No. We only share data with service providers essential to running your account, or with official authorities where there is a legal obligation.
Why do you ask for ID documents?
To confirm age and account ownership and to prevent fraud, which is a legal requirement in United Arab Emirates.
How do I request deletion of my account and data?
Contact our support team via live chat on casinia-me.games. We will delete what can be deleted and let you know what we must keep by law and for how long.
How will I know if the policy changes?
The updated version is published on this page, and we notify you in your account of any significant change.